Be an Exceptional Client Advisor:
- Provide expertise and comprehensive advice on your product category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information.
- Be a strong style advisor assessing Client's style and match with product recommendations.
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company's policies and procedures
Promote and Show Ownership for the Exotics Category:
- Be the ambassador and role model for your category, demonstrating an active and genuine passion as well as a strong knowledge of the competition.
- Master a deep knowledge of your product category and be able to deal with the most demanding Client situations
- Act as a proactive force for the Team Manager in developing the business and be a key contributor for sales.
- Interact with the Visual Merchandiser to make sure your category is well displayed.
Support the Store Team on the Exotics category:
- Be a point of reference on your category in store, sharing passion for the product and inspiring others.
- Be a partner to the FCT to develop selling skills and product knowledge in the store.
- Deep knowledge of the product category;
- Advanced Clienteling skills;
- Ability to engage and train the team;
- Curiosity, Empathy, Agility and Commercial Mindset;
- Passion for the Brand;
- Interpersonal skills and professional attitude;
- Bachelor Degree a plus;
- Fluent Italian and English.