National Make-up Artist

  • Società: Guerlain Italy
  • Luogo: Italy
  • Settore di attività: Profumi e Cosmetici
  • Tipo di contratto: Lavoro a tempo indeterminato
  • Mestiere: Vendite
  • Esperienza richiesta: Almeno 5 anni
  • Codice identificativo: GUER01267
  • Data di pubblicazione: 14.01.2019

Posizione

Overall mission 

  • You are an ambassador for the GUERLAIN brand and heritage.
  • You create a distinctive client experience by offering the best-in-class service.
  • You educate and initiate clients into the GUERLAIN beauty universe.
  • You work in a team and achieve sales targets through commitment and collaboration.

Main responsibilities 

  Act as a brand ambassador

  • Bring clients into the GUERLAIN universe through authentic storytelling about our products and heritage.
  • Embody GUERLAIN codes & attitudes and demonstrate attention to detail at the counter and in your interactions with clients.

  Offer best-in-class service to our clients

  • Offer best-in-class service to our clients
  • Create an engaging shopping experience for each client through the GUERLAIN Selling Ceremony.
  • Connect with our clients and build long-term relationships with them.

  Demonstrate Guerlain make-up expertise

  • Educate client on the GUERLAIN make-up universe and convey your passion.
  • Advise clients on make-up styles with an artistic flavour: colour combination, make-up tips, application, etc.
  • Attract and recruit new clients, booking and conducting personalised make-up consultations.
  • Animate make-up events at the counter and achieve retail sales targets as defined for the events or on a monthly basis.
  • Participate in PR activities when requested.
  • Coach and develop the team on make-up expertise.
  • Participate to training sessions when neded
  • Embody Guerlain codes and attitude during PR Events and Social and Digital Events

Profilo

Attitude & Skills 

  Attitude

  • Passionate, you provide exceptional service to our clients and convey your passion through each client interaction.
  • Empathetic, your smile creates a positive atmosphere for our clients and your team; you are a good listener and can detect the subtlety of client needs and build strong relationships with them on a long-term basis.
  • Positive, you have a "can-do" attitude and challenge yourself to go beyond expectations.
  • Attuned to the luxury universe, you make no compromise on details and service.
  • Team player, you work in a collaborative way within the team.
  • Ability to make client feel at ease.
  • A feel for luxury, refinement.

  Skills

  • Excellent selling skills and product knowledge.
  • Confirmed skill in make-up application.
  • Excellent storyteller, you transmit our heritage and product value to clients in a simple and engaging way.
  • Strong communication skills, you initiate engaging interactions with our clients.
  • In specific flagships with international traffic: language skills, you are able to serve clients from different countries and cultures.

Work experience & education 

  • You preferably have previous successful selling experience in the Service or Retail industry, 5 years at least.
  • Education: depending on the country's specific system.

 

 

Candidarsi

Profumi e Cosmetici

Attore di rilievo nei mercati della profumeria, del make-up e dei trattamenti, la divisione Profumi e Cosmetici riunisce grandi Maison storiche e giovani marchi dal forte potenziale.

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