Senior Client Advisor Roma

  • Società: Louis Vuitton Italy
  • Luogo: Italy
  • Settore di attività: Moda e Pelletteria
  • Tipo di contratto: Lavoro a tempo indeterminato
  • Mestiere: Retail
  • Esperienza richiesta: Almeno 5 anni
  • Codice identificativo: LVM06295
  • Data di pubblicazione: 18.06.2018

Posizione

As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES

Be an Exceptional Client Advisor, and a Role Model for the Team

  • Achieve individual and team objectives, be accountable for sales results and support the team in their sales;
  • Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories;
  • Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships;
  • Develop the highest standards of Brand and product knowledge;
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store;
  • Respect Louis Vuitton Brand standards in terms of grooming and behavior.

Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

  • Assist Management in daily operations: floor management, stock operations, and opening / closing duties;
  • Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers;
  • Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed.

Profilo

  • Bachelor Degree;
  • Advanced Clienteling skills;
  • Curiosity, Empathy, Agility and Commercial Mindset;
  • Passion for the Brand;
  • Interpersonal skills and professional attitude;
  • Flessibility e problem solving;
  • Responsibility & ownership;
  • Availability in the weekend;
  • Fluent Italian and English.
Candidarsi

Moda e Pelletteria

Maison con un patrimonio unico e nuovi marchi emergenti fanno parte di questa eccezionale divisione. Ognuna delle loro creazioni diventa un oggetto del desiderio, che trascende il tempo.

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