Posizione
For over a century, Acqua di Parma has offered timeless fragrances and lifestyle products depicting the vibrant and elegant essence of Italian sophistication. We strive to preserve and perpetuate the unique combination of all that we love about Italy – nature, culture, and art – the Italian “Arte di Vivere.” Drawing inspiration from its rich heritage, Acqua di Parma ties the highest quality materials to authentic craftsmanship to ensure a long-term transmission of values and sustainable practices.
At Acqua di Parma, we are guided by our four core values: Trust, Agility, Team Spirit, and our eagerness to Dare. We are a passionate and talented team of international professionals, who embody our culture of open-mindedness, originality, and diversity.
Mission & Responsibilities
The Boutique Manager is responsible for the achievement of the Boutique sales targets, the respect of the brand image and the level of service delivered to customers, ensuring day-to-day management of the Boutique and stimulating the team performance.
As part of the Acqua di Parma Italy Team, the key responsibilities are:
- Achievement of the Boutique Sales Target on a monthly/annual basis and of corporate objectives
- Setting and follow up of individual and collective objectives on a monthly/weekly basis
- Development of Acqua di Parma team members through regular coaching and appraisals
- Management of the team to meet and exceed expectations around client development and individual sales goals
- Coordination and development of the activities of the team, managing the planning and having the responsibility of the evaluation of the team’s performance
- Acting as an Ambassador of Acqua di Parma brand image on all its aspects: merchandising, grooming and posture
- Organization and coordination of events, cooperating with the corporate Office
- Management of the highest level of service delivered to customers and development of customer loyalty
- Management of the traffic in the Boutique maximizing sales in coordination with Visual Merchandising and Training Team
- Management of all administrative tasks (shift planning, stock management and ordering, sales analysis & reporting…)
- Management of inventory and astersale to minimize stock loss and maximize customer service
Profilo
Requirements
- A strong retail background in the luxury industry is required
- Fragrance experience is a plus
- Team leader with a result -oriented mindset
- Strong communication and organization skills
- Client focus
- Fluent English, additional languages are a plus.
